Toucan Support

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Serial Numbers & Order Receipts

If you need to print a receipt, obtain your serial numbers or access your order history, please go to the eSellerate support page:

http://store.esellerate.net/support/

Technical Support

For product support use email: support@bpelt.com
Please take a look at the frequently asked questions before sending email.

Frequently Asked Questions (FAQ)

Answers to questions and solutions to common problems will be posted here.

How do I register?

You need a serial number to register. you can buy one from the webstore or use the "Buy" button in the register dialog in the application. Open the register dialog from the Apple menu or the Toucan menu if you use Mac OS X.

How do I choose my favorite editor?

From the Toucan preferences dialog. There is a button choose editor. Note that only the type of application is remembered. So if you have several versions of an application, the most recently used one will open the image.

How do I get the CarbonLib?

Go to the Apple support website and search for CarbonLib download.